Privacy Policy

1. Information We Collect

Dustbusters Duct Cleaning Specialists ("we", "us", "our") collects information you provide directly through our contact form, phone calls, and service appointments. This may include your name, email address, mobile phone number, service address, and any details you share about the work you need.

2. How We Use Your Information

• To respond to your inquiries and schedule services.
• To send appointment confirmations, reminders, follow-ups, and (if you opted in) promotional messages.
• To process payments and provide customer support.
• To improve our services and website.

3. SMS / Text Messaging

If you check the SMS opt-in box on our contact form, you consent to receive text messages from us at the number you provided. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors (such as our messaging provider) is used only to deliver the messages you requested.

You may opt out at any time by replying STOP to any text message. Reply HELP for assistance. Message and data rates may apply, and message frequency varies. See our Terms of Service for full SMS terms.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies (such as pixels, local storage, and web beacons) to operate the site, remember your preferences, analyze how visitors use our pages, and measure the performance of our marketing.

The categories of cookies and trackers we may use include:

• Strictly necessary: Required for the site to function (e.g., page routing, form submission, security).
• Analytics: Help us understand traffic and usage (e.g., Google Analytics, Google Search Console verification, Lovable analytics).
• Functional / chat: Power on-site features such as the LeadConnector live chat widget so we can respond to your inquiries.
• Advertising & conversion tracking: May be used to measure ad performance and improve future campaigns (e.g., Google Ads conversion tracking).

You can control cookies through your browser settings — most browsers let you block or delete cookies. Disabling cookies may affect certain features of the site (such as forms or the chat widget). For more information about cookies and how to manage them, visit allaboutcookies.org. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Sharing of Information

We do not sell your personal information. We share data only with trusted service providers (e.g., our CRM, scheduling, and SMS messaging providers) who are contractually required to protect your information and use it solely to provide services to us.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You may request to access, correct, or delete the personal information we hold about you by contacting us at info@dbductcleaning.com. You may opt out of marketing emails by following the unsubscribe link in any message, and out of SMS by replying STOP.

8. Children's Privacy

Our services are intended for users 18 years of age or older, and our website is not directed to children. We do not knowingly collect personal information from anyone under 18 (including children under 13). If you believe a minor has provided us with personal information, please contact us at info@dbductcleaning.com and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top will reflect the latest revision.

10. Contact

Dustbusters Duct Cleaning Specialists
1220 S. Walnut Rd #1
Turlock, CA 95380
Phone: (209) 638-3920
Email: info@dbductcleaning.com