Privacy Policy — Dustbusters Duct Cleaning

1. Information We Collect

Dustbusters Duct Cleaning Specialists ("we", "us", "our") collects information you provide directly through our contact form, phone calls, and service appointments. This may include your name, email address, mobile phone number, service address, and any details you share about the work you need.

2. How We Use Your Information

To respond to your inquiries and schedule services.
To send appointment confirmations, reminders, follow-ups, and (if you opted in) promotional messages.
To process payments and provide customer support.
To improve our services and website.

3. SMS / Text Messaging

If you check the SMS opt-in box on our contact form, you consent to receive text messages from us at the number you provided. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors (such as our messaging provider) is used only to deliver the messages you requested.

You may opt out at any time by replying STOP to any text message. Reply HELP for assistance. Message and data rates may apply, and message frequency varies. See our Terms of Service for full SMS terms.

4. Sharing of Information

We do not sell your personal information. We share data only with trusted service providers (e.g., our CRM, scheduling, and SMS messaging providers) who are contractually required to protect your information and use it solely to provide services to us.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may request to access, correct, or delete the personal information we hold about you by contacting us at info@dbductcleaning.com. You may opt out of marketing emails by following the unsubscribe link in any message, and out of SMS by replying STOP.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top will reflect the latest revision.

9. Contact

Dustbusters Duct Cleaning Specialists
1220 S. Walnut Rd #1
Turlock, CA 95380
Phone: (209) 638-3920
Email: info@dbductcleaning.com